Seven Corners Assist
Help that follows you where you go. When something goes wrong abroad — a medical emergency, a hospital admission, an evacuation — Assist coordinates everything so you don't have to navigate it alone.
What to do if you need medical care abroad
Your response depends on the situation. Here's exactly what to do.
Call local emergency services immediately and seek care as directed.
Contact Seven Corners Assist as soon as possible. We will review for a Guarantee of Payment to pay the facility directly and evaluate the need for emergency medical evacuation if necessary.
Ensure your provider knows about any pre-certification requirements in your plan. Coverage can be reduced if expenses are not pre-certified.
Check your ID card for a network. If you have one, search for an in-network provider. If not, you can visit any provider.
You have access to our international provider directory. Schedule an appointment and confirm payment preference. Some providers bill Seven Corners directly; others require payment at time of service.
What Assist handles for you
With you at every step
For medical evacuations and repatriations, your Assist coordinator works with you directly by phone and email. During the initial call, we review your condition, treatment plan, and plan benefits together.
Follow-up calls continue as needed until your evacuation or repatriation is complete. You'll know who you're working with at every step.
Important to know
Some plans require pre-certification for certain expenses. Check your plan document and make sure your provider knows to contact Assist before treatment. If expenses are not pre-certified when required, coverage for those expenses may be reduced.
A Guarantee of Payment authorizes your medical provider to treat you up to a stated dollar amount for specified conditions. It includes details of your plan — medical maximum, deductible, and copay — so the facility can bill Seven Corners directly rather than requiring you to pay out of pocket.
Already have a Seven Corners plan?
Your Assist contact numbers are on your ID card. Save them in your phone before you travel. The numbers above are available 24/7 for urgent medical situations.